Shipping policy

Shipping Policy

We’re so excited for you to receive your MONALIZA piece and want to make the shipping process as smooth and transparent as possible.

Order Processing

All orders are processed within 1 to 3 business days (Monday through Friday, excluding holidays). During high-volume times, such as sales or new drops, processing times may be slightly extended. We always do our best to ship your order as quickly as possible.

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Times and Rates

We currently ship within the United States and to select international locations. Shipping options and rates will be shown at checkout based on your delivery address.

Estimated delivery times:

Domestic Standard Shipping: 3 to 7 business days

Domestic Expedited Shipping: 2 to 4 business days

International Shipping: 7 to 21 business days (varies by country)

Please note these are estimated times and may vary depending on your location and carrier delays.

Free Shipping

We offer free standard shipping on all US orders.

International Orders

International customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in our shipping fees and must be paid separately upon delivery.

Delivery Issues

Once your order has shipped, we are not responsible for delays, lost packages, or delivery errors caused by the carrier. However, if something goes wrong, we’re here to help. Please email us at hello@brmonaliza.com and we’ll do everything we can to assist you.

Address Accuracy

Please double-check your shipping address at checkout. MONALIZA is not responsible for orders shipped to incorrectly entered addresses.